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A Guide to Understanding and Improving Healthcare Visitor Management

A Guide to Understanding and Improving Healthcare Visitor Management
By PDC May 5, 2022

Healthcare visitor management has the difficult task of screening and identifying approved visitors, keeping unwanted visitors out of complex building structures, and monitoring and controlling visitor access within a facility. It has to strike the difficult balance between welcoming visitors in a positive manner and providing a safe and secure environment for staff, patients, and other visitors.

This is a challenge but PDC is ready to help with its over 60 years experience. Our systems and solutions provide a convenient and customizable safeguard for your people and property, record who is on your premises, and provide a pleasant visitor experience for your guests.


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Here are tips from our experts on how to improve visitor management in your healthcare facility


Visitor management, how essential?

The basis of every visitor management system is the desire to keep a site and its personnel safe from harm.

While it’s true that there are common threads between site safety at all kinds of workplaces, there are unique aspects of healthcare facilities that make the need for hospital Visitor Management more pressing. 3 reasons why Hospital Visitor Management is Essential for Today’s Facilities


Embrace COVID-19 Screening Practices

COVID-19 has forced some healthcare facilities to take a hard look at their visitor management policies and system. They have had to quickly implement pre-screening, pre-registration, and patient-specific visitor management policies. These pandemic visitor management best practices aren’t going anywhere, so embrace and learn from them. Here are 4 Features Your Visitor Management System Can’t Go Without.


Customize to Your Specific Needs

The key to creating a comprehensive hospital security program is to avoid the desire to find a “one size fits all” solution. Your hospital security system should include a focus on ensuring only authorized personnel are on site, processing and identifying approved guests, and securing the sensitive rooms of your facility. These can also be bucketed as employee ID, visitor management, and access control. Learn more in The Three Most Vital Aspects to Hospital Security.


Create a Welcoming Atmosphere

While you have to make sure your hospital facility’s visitor management policies keep your people safe, you want to make sure you’re also providing a welcoming atmosphere for guests. After all, these guests are an important stakeholder in the healthcare world. Learn more about The Hospital Dilemma: Balancing Security & A Welcoming Atmosphere.


Have Effective Communication

Make sure your visitor management policies are clearly communicated, including any recent changes. Provide as much information as you can in advance to help make your policy easy for visitors to comply with. Read more tips in 4 Ways to Improve a Hospital Visitor Program