May 2022

Healthcare visitor management has the difficult task of screening and identifying approved visitors, keeping unwanted visitors out of complex building structures, and monitoring and controlling visitor access within a facility. It has to strike the difficult balance between welcoming visitors in a positive manner and providing a safe and secure environment for staff, patients, and other visitors.

This is a challenge but PDC is ready to help with its over 60 years experience. Our systems and solutions provide a convenient and customizable safeguard for your people and property, record who is on your premises, and provide a pleasant visitor experience for your guests.

The basis of every visitor management system is the desire to keep a site and its personnel safe from harm.

While it’s true that there are common threads between site safety at all kinds of workplaces, there are unique aspects of healthcare facilities that make the need for hospital Visitor Management more pressing.

It’s important to note that even among hospitals and medical centers there are going to be huge differences in safety needs. For example, an emergency room in rural area is going to have different security concerns than an emergency room in the heart of a big city.

However, healthcare facilities, by nature, share several common traits that make visitor management extremely important.

The key to creating a comprehensive hospital security program is to avoid the desire to find a “one size fits all” solution. With so many aspects to cover, you’re unlikely to find a “does it all” system that meets your needs.

Your hospital security system should include a focus on these three functions:

1. Ensuring only authorized personnel are on site
2. Processing guests and prevent those with bad intentions from getting inside
3. Securing the sensitive rooms of your facility

These can also be bucketed as focusing on employee ID, visitor management and access control. Here are three areas of focus to make your hospital a safer, more secure place for patients, staff and guests.

The COVID-19 pandemic has accelerated the move toward a more modern approach to visitor management. Changes to visitor policies during the pandemic could serve as a catalyst for installing new and improved policies and security measures permanently. Now could be the perfect time to initiate a shift in your facility’s culture when it comes to safety and security.

Prior to the COVID-19 pandemic, many hospitals still did not have strict visitor management policies. COVID-19 has demanded stricter visitor policies and screening, with security teams and facility managers having to quickly adjust to implement new processes for visitors, employees, and even patients.

These new policies are likely to remain with a permanent shift to more automated, stricter healthcare visitor management policies where visitors are identified and monitored. PDC can assist you with visitor management system that can help healthcare security professionals manage these changes.

Here are visitor management best practices from COVID-19 that you should consider implementing.

A common dilemma hospital security personnel face is that they want to create a welcoming atmosphere for guests and visitors, but they also need to have robust seurity measures in place to keep their people safe.

Security and welcoming guests don’t need to be mutually exclusive, so we’ve put together a few tips to help solve this dilemma.

A hospital’s visitor management system is an essential piece of hospital security. While you don’t want to add unnecessary obstacles to a visitors’ path toward seeing their loved ones, it’s important for healthcare facilities to screen all guests, for both staff and patient safety.

In short, your visitor management solution should maintain high security standards without putting undue duress on the guests.